Order & Delivery Policy
Made to Order
All of our paintings are hand-painted and made to order.
Once we have received your order, we will contact the art studio to
commence work on your artwork.
All of our artwork is available in custom sizes, frames
and colour schemes to suit your interior. For custom requests,
please email: firstname.lastname@example.org
We estimate your order being ready for delivery within approx. 8 weeks.
This takes into account the artwork production and framing.
At 8 weeks, our courier company will contact you to schedule in your delivery.
You can track the status of your order via the link 'Track Your Order'
at the bottom of our website or by emailing email@example.com
(Tracking system excludes custom made artwork).
We offer Free UK Delivery on all standard size artwork on our website.
For all deliveries outside of the UK, please email firstname.lastname@example.org
(Custom artwork exceeding 180cm may be subject to a delivery fee)
Customers are liable for any duty and tax for deliveries outside of the UK.
We pride ourselves in ensuring your artwork arrives in perfect
condition by securely packaging your artwork to prevent any damage.
We use a specialist courier who specialise in delivering fine art.
This means your artwork order is fully insured against damage or loss in transit.
However, we understand goods may still get damaged in transit.
If your artwork arrives damaged, please email: email@example.com
within 24 hours of receiving your order, along with photos of the damage.